Office Assistant

Located in Lexington, MA

We are seeking an Office Assistant for a health and wellness company in Lexington, MA. The main responsibilities will be to process orders, manage inventory and provide outstanding customer service.

Responsibilities:

• Accurately process customer orders for health and medical products, ensuring timely and efficient service.
• Order products as needed, monitor inventory levels to prevent stock shortages, and maintain accurate inventory records.
• Keep the product storage area clean and organized, including breaking down boxes and disposing of waste appropriately.
• Provide support at the front desk, assisting with customer inquiries, appointment scheduling, and other administrative tasks as required.
• Scan documents and maintain orderly records, ensuring that all transactions and customer interactions are accurately documented.
• Engage with customers to understand their needs and provide product recommendations
• Prepare and package products for shipping, ensuring orders are accurately fulfilled and dispatched in a timely manner.
• Assist in the preparation and making of custom products, adhering to prescribed recipes and safety protocols.

Requirements:

• At least 2-3 years in a customer service or administrative role
• Previous experience in retail, medical or health industries preferred
• Must be able to lift up to 40lbs
• Must be comfortable standing throughout the day with some sitting
• Basic computer skills for order processing and inventory management.

The hours are Monday, Tuesday, Thursday and Friday from 8:30AM-6:30PM. The pay is $24/hr.

If interested, please send resume to jobs.actonma@expresspros.com or call 978-615-4221.