Customer Service Representative

Top Job

Located in Afton, OK

Salary: 14.00 + Depending on experienc

Afton, OK

Monday through Friday, 8am to 5pm

$14/HR starting pay

Apply online and call or text 918-542-5757

Job description:

As a Customer Service Representative, it is your responsibility to assess and fulfil customer needs by exerting a great deal of knowledge, empathy and professionalism.

You are people-orientated and adaptable, with outstanding problem-solving skills.

Being a constant point of contact for customers, you have the opportunity to create and/or completely transform a customer’s experience with our company. For this reason, it is integral that you are friendly and well-informed in your approach.

To succeed in this role you will have:

• Strong written and verbal communication skills
• Confidence on the phone
• Basic data entry knowledge
• Ability to multitask, prioritise and manage time effectively
• Ability to retain and recall important information
• Capacity to work independently and proactively
• High aptitude for following communication guidelines, procedures and policies

This role is customer-focused, and you will be part of the Customer Service Team providing day-to-day support across the following:

• Managing large amounts of incoming calls and email enquiries
• Answering detailed product and service questions
• Identifying and fulfilling customer needs to achieve satisfaction
• Handling complaints, providing appropriate solutions and alternatives
• Keeping records of customer interactions, processing customer accounts and filing documents
• Compiling reports on overall customer satisfaction

 Send resumes or apply online and call or text 9185425757

Apply Now