IT Field Technician

Top Job

Located in cheyenne, WY

Salary: $60,000-$65,000

IT Field Technician- $60,000-$65,000

 

Express Employment is searching for an experienced IT Field Technician to assist a local construction company. This position requires excellent customer service and a genuine desire to help people.  

 

Job Duties:

·         Provide initial technical support to end-users, troubleshooting and resolve common hardware and software issues with workstations, mobile devices, software, network equipment, and business systems via phone, email, virtual chat or in-person

·         Prioritize and classify incoming incidents or service requests, assigning them to appropriate teams or individuals for resolution

·         Install and configure software applications on computers, ensuring compatibility, and basic troubleshooting of any installation issues

·         Install and configure hardware components such as computers, printers, IP phones, IP cameras and other networking or IT devices

·         Maintain accurate records and documentation of IT assets, network configurations, troubleshooting procedures, and user manuals

·         Assist with special IT projects such as system upgrades, network expansions, or software deployments as assigned

·         Travel (up to 50%) with overnight stays away from home may be required to visit job sites and/or attend meetings

 

 

What we look for:

•          4+ years of experience on an IT Service/Help desk
•          Experience with basic networking principles
•     Associates degree or equivalent experience in Information Systems, Computer Science, or equivalent combination of education and experience preferred
•          College coursework and/or equivalent technical school training in IT field
•          Industry-relevant certifications such as: CompTIA A+, CompTIA Network+ highly preferred
•          Valid Driver’s License and clean driving history

 

At Express Employment Professionals, we have been placing people in excellent jobs right here in Cheyenne! These are permanent, full-time positions. Apply today, and we will get you in for an interview. Let Express Employment do the legwork for you! NEVER A FEE TO THE JOB SEEKER!

 

How to apply:

 

• Call our office at 307-632-0567
• Office Hours: Monday – Friday, 8:00 am – 5:00 pm
• Outside office hours – you can connect with us via:
• Online application: expresspros.com

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