Customer Service Rep/Secretarial

Located in Shreveport, LA

Salary: $13-16

Job Title: Customer Service Representative / Secretary
Location: Shreveport, LA
Pay: $13.00–$16.00/hour (Depending on Experience)
Schedule: Monday to Friday, 8:00 AM – 4:00 PM
Benefits: Full Benefits Package Offered

 

Position Overview:
We are seeking a dependable and customer-focused Customer Service Representative/Secretary to join our team in Shreveport. This role involves front office duties, inside sales support, invoicing, and ensuring a professional and efficient customer experience.

 

Key Responsibilities:

• Greet and assist walk-in customers and answer incoming phone calls

• Provide product and service information to customers

• Support inside sales with quotes, follow-ups, and order entry

• Create and process invoices and basic office documentation

• Maintain accurate records and filing systems

• Perform general administrative and clerical tasks as needed

• Collaborate with team members to ensure smooth daily operations

Qualifications:

• Previous experience in customer service, administrative support, or office roles preferred

• Strong communication and organizational skills

• Familiarity with invoicing and office software is a plus

• Professional phone etiquette and a friendly attitude

• Ability to multitask and work independently in a busy environment

What We Offer:

• Steady Monday–Friday day schedule (8:00 AM–4:00 PM)

• Competitive hourly pay based on experience

• Full benefits package

• Supportive work environment with growth potential

Apply Now