Construction Coordinator

Located in Parsippany, NJ

Salary: $19-$20/hour

Pine Brook-based disaster relief company seeks a construction coordinator. This company comes in after mitigation of the disaster. Ideal candidate will be a great communicator and very organized.

Client Care Calls – ensure constant, often daily, communication with the customer, will communicate with subcontractor, and project manager, Ensure daily notes are entered in all jobs, contacting relevant participants and escalating to the department manager as required, Manages Customer Service issues and complaints, documenting actions and resolution.  

        - Strong communication skills (both verbal and written) for phone calls and emails.
        - Proficiency in scheduling software/tools for job scheduling and updating online platforms.
        - Excellent interpersonal skills for external communication with customers, insurance companies, and vendors.
        - Ability to coordinate and facilitate internal communication between departments.
        - Attention to detail and organizational skills for tracking jobs and updates.
        - Data entry skills for accurately entering jobs and noting updates in systems or databases.

Personal time management and organizational skills, Strong verbal and written communication skills,  
Dependable and adaptable to operate within a fast-paced work environment, Ability to manage highly confidential information

Proficient at using Microsoft Office, Outlook, CRM software, Strong problem-solving skills

Creates and or assists with job estimate, reviews final estimate to ensure estimate is complete per company standards

IICRC Certifications preferred but not required: WTR, ASD, OCT, STC

May be required to assist Estimator/Project Manager with final estimate on site.

Keeping track of jobs, Strong communication and computer skills – Outlook Experience, Strong note taking, professional emails
Ability to keep calm under pressure and when dealing with upset customers/clients

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