Front Office Asst./Reception

Located in McAllen, TX

Salary: $12.00 per hour

Job Title: Front Desk Receptionist
Location: McAllen, TX
Pay Rate: $12.00 per hour
Schedule: Monday – Friday, 9:30 AM – 5:30 PM

About Us:
Express Employment Professionals is honored to partner with a compassionate and community-driven counseling center in McAllen, TX. We are seeking a Front Desk Receptionist who will be the welcoming face of the office, ensuring each client is met with professionalism, empathy, and efficiency. 

Key Responsibilities:

• Greet clients warmly and manage front desk check-in/check-out processes

• Answer incoming calls and respond to questions about services, scheduling, and insurance

• Schedule and confirm appointments while ensuring accurate calendar coordination

• Assist with insurance verification and billing-related inquiries

• Maintain accurate, confidential client records in accordance with HIPAA

• Collaborate with therapists and staff to ensure a smooth office flow

• Keep reception area tidy and stocked with necessary materials

• Support administrative tasks and special projects as needed

Requirements:

• High school diploma or equivalent; administrative or healthcare training a plus

• At least 1 year of experience in a healthcare, counseling, or mental health setting

• Strong communication skills and a compassionate, professional demeanor

• Proficiency with scheduling software and EHR systems

• Ability to multitask, stay organized, and maintain strict confidentiality

Preferred Skills:

• Bilingual in English and Spanish

• Familiarity with mental health terminology

• Experience with insurance billing and claims

Why Join Us?

• Be part of a mission-driven team making a difference in people's lives

• Grow professionally in a supportive, client-focused environment

• Full-time hours with work-life balance

Apply Today!
Ready to be the heartbeat of a center that changes lives?
Call 956-664-9675 ext. 180 and speak with Perla today.
Or email your resume to McAllenTX@ExpressPros.com with "Front Desk Receptionist" in the subject line.

Apply Now