Shipping Coordinator

Located in Chattanooga, TN

Job Summary

The Shipping Coordinator will be responsible for the timely and accurate organization and completion of all shipping-related tasks. The Shipping Coordinator will coordinate and track shipments, ensure all orders are packaged, labeled, and shipped in a safe and efficient manner while communicating with vendors, customers, and other departments.

Duties and Responsibilities

• Receive and process customer orders, including verifying quantities, labeling and packaging items, and confirming accuracy
• Process shipping and receiving paperwork, including bills of lading, packing slips, and purchase orders
• Maintain accurate records of shipments, including dates, costs, and tracking numbers
• Communicate with vendors and customers to ensure timely and accurate order fulfillment
• Track shipments and delivery dates, and update customers as needed
• Respond to customer inquiries regarding shipping information and order status
• Handle customer complaints or issues related to shipping, working closely with relevant departments to find swift resolutions.

Qualifications:

• High school diploma or equivalent
• Proficient in Microsoft Office Suite and other related software
• Microsoft Dynamics 365 experience
• Follow established policies, procedures and objectives
• Able to multi-task and prioritize tasks in a fast-paced environment
• Able to work independently and as part of a team
• Ability to occasionally lift office supplies, packages, or file boxes for organizing and administrative support

Preferred:

• 1-3 years of experience in shipping/logistics role

Schedule:

 Monday-Friday 8:00 AM-5:00 PM