Front Desk Associate

Located in Beaver Dam, WI

We are looking for a customer service specialist in Beaver Dam! This organization is a non-profit that works with the community and provides resources to prevent and alleviate energy-related emergencies. In this position you will be responsible for assisting in the overall delivery of existing, recurring and new emergency energy assistance programs. Previous customer service experience is a plus.

Pay: $17/hour

Schedule: Monday-Friday 8:30 - 5:00, hours will increase in October through March to include some Saturday mornings.

Work includes:

• Assist in completing the Energy Assistance Program application form.
• Answer client and vendor questions of program eligibility, benefit levels and form of payment.
• Verify or assist applicant in assembling verification documents as required by the application.
• Review completed forms to see that all necessary information has been entered for data entry.
• Follow up on incomplete forms pending submission of additional materials by applicant.
• File application
• Respond to correspondence, reports.

About us:

Express works with job seekers to help find the right job for their skills and experience. As one of the leading staffing companies in Watertown, Wisconsin, we’re ready to help you take the next step in your career. Whether you are ready for a full-time position, looking for part-time work, or want a more flexible schedule, Express has a wide range of jobs available including:

• Administrative
• Light Industrial
• Skilled Trades
• Professional positions

Express Employment Professionals is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and to hire and promote individuals solely based on their qualifications for the job.