Fulfillment

Top Job

Located in Miami, FL

Salary: $18.00

Position Summary:

The Dispatch Fulfillment Clerk is primarily responsible for managing the driver platform to assign and track delivery routes for drivers. 

 

DUTIES AND RESPONSIBILITIES:

• Dispatch drivers via the platform, ensuring timely departures and maintaining effective communication to guarantee all drivers are on schedule and aware of any changes or updates 
• Monitor and track the status of all active deliveries to ensure timely and accurate completion.
• Process and fulfill orders efficiently within the warehouse, ensuring accuracy and timely delivery.
• Communicate with drivers to provide real-time updates on delivery schedules, routes, and any potential delays.
• Assign delivery routes to drivers based on availability, efficiency, and customer priorities.
• Resolve any issues or conflicts that arise during deliveries, including delays, route changes, or customer concerns.
• Maintain accurate records of delivery data, including times, locations, and any special instructions for each order.
• Collaborate with the logistics and customer service teams to address any discrepancies or delivery-related concerns.
• Optimize delivery routes using the platform’s capabilities to reduce delivery times and fuel consumption.
• Provide support to drivers by addressing any questions or concerns regarding their deliveries or the platform.
• Track and report driver performance metrics, including on-time delivery rates, customer satisfaction, and delivery efficiency.
• Monitor driver compliance with delivery deadlines and work to resolve any potential delays proactively.
• Prepare and distribute daily reports on deliveries, driver status, and any operational issues.
• Ensure that all delivery-related documentation, including invoices and proof of deliveries, is correctly managed and submitted.
• Complete fulfillment orders by selecting products, packing, and shipping orders in a timely manner and as per customers' specifications.  
• Organize products according to the requirements set forth by the Company 
• Responsible for shipping and receiving, unloading trucks, reporting products, and matching boxes received against packing lists.  
• Perform annual inventory counts, periodic cycle counts, and back-to-stock returns.  
• Assist in all daily maintenance activities such as, but not limited to keeping assigned areas clean and organized, ensuring all boxes are labeled correctly, etc.

QUALIFICATIONS & EDUCATION:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• High school diploma or equivalent GED. 
• Good computer skills, math skills and comprehension of written procedures. 
• Good command of the English language for safety reasons, to read instructions, write product labels and communicate with peers. 
• Must be fluent in Spanish
• Previous warehouse, shipping or inventory experience preferred. 
• Highly detail oriented and able to maintain high levels of accuracy in all tasks. 
• Ability to prioritize and work with a sense of urgency. 
• Must be able to work a flexible schedule including weekends if business needs arise.

Apply Now