Account Manager

Located in Centralia, WA

Salary: $20-$23 an hour + Commission

Job Title: Account Manager

Company: Express Employment Professionals

Job Type: Full-time

About Us:

Express Employment Professionals is a leading staffing agency dedicated to connecting talented individuals with exceptional companies. We build long-lasting relationships and provide top-notch service to help businesses thrive and individuals succeed.

Position Overview:

As an Express Employment Account Manager, you will foster strong client partnerships, ensuring their needs are met and expectations exceeded. This role requires proactive account management, excellent communication skills, and a commitment to outstanding service.

Key Responsibilities:

• Manage a portfolio of client accounts, responding to inquiries and ensuring satisfaction.
• Build and maintain long-term client relationships.
• Identify upselling and cross-selling opportunities.
• Secure new client partnerships and expand the client base.
• Collaborate with internal teams to meet client staffing needs.
• Monitor service performance and resolve issues efficiently.

Success Metrics:

• Client retention and satisfaction rates.
• Revenue growth from existing and new clients.
• New client acquisitions per quarter.
• Service efficiency and timely job placements.

Qualifications:

• Experience in account management, sales, or client relations.
• Strong negotiation, communication, and problem-solving skills.
• Ability to manage multiple accounts and prioritize tasks.
• Proficiency in CRM software and Microsoft Office.

Why Join Us?

• Career growth and professional development opportunities.
• Dynamic and supportive team environment.

 

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