Technical Support

Top Job

Located in Mesa, AZ

Salary: 18.50 per hour

💡 Technical Customer Support Advisor

Driven and customer-centric Technical Support Advisor with 1+ year of experience delivering exceptional service in dynamic, high-volume environments. Recognized for expertly resolving complex technical issues with a calm, solutions-oriented approach across both Microsoft and Apple platforms. Skilled at troubleshooting a wide range of software, hardware, and device concerns, ensuring a seamless customer experience every step of the way.

Highly adaptable and self-motivated, with the ability to manage multiple systems, tools, and conversations simultaneously—all while maintaining clear, professional communication tailored to diverse user needs. Committed to continuous improvement through coaching, feedback, and staying current with emerging technologies.

🔧 Core Strengths

• Exceptional Communication: Clear, concise, and customer-friendly, both written and verbal

• Technical Troubleshooting: Skilled across PC, Mac, iOS, tablets, and various software environments

• Customer-Centered Mindset: Takes full ownership of the customer journey from issue to resolution

• Composure Under Pressure: Remains calm, patient, and professional in challenging situations

• Time & Task Management: Efficient multitasker with strong research and documentation skills

• Independent & Reliable: Works well autonomously with minimal supervision

📅 Availability & Qualifications

• Full availability for rotating 8-hour shifts within a 12-hour window (e.g., 5am–5pm, 6am–6pm), including weekends

• Education: High School Diploma or GED (required)

• Comfortable with flexible, fast-paced work environments and evolving customer needs
  
  

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