Office Support/Customer Rep

Top Job

Located in Downey, CA

Salary: $21.00 an hour

Express Employment of Downey is currently seeking a OFFICE SUPPORT/CUSTOMER REP for a well-established HVAC company in the city of Downey, CA.

*THIS IS NOT A RETAIL CSR SETTING - DISPATCHING EXPERIENCE REQUIRED*

Schedule: Mon - Fri, 8AM to 5:00PM

Pay: $21.00 an hour

Employment Type: LONG TERM, temp to permanent hire

Responsibilities:

• Answer inbound calls
• Assist customers with booking appointments
• Entering customer data into the system
• Dispatching techs according to their schedule
• Assist with payroll entry
• Scanning documents, maintaining files and records so they remain updated and easily accessible
• Perform other office tasks as assigned or required

Qualifications:

• 1+ year office & data entry experience
• Strong data entry abilities (45+ WPM)
• Bilingual REQUIRED (fluent English and Spanish)
• Ability to prioritize and multitask
• Excellent written and verbal communication skills
• Strong attention to detail and organizational skills
• Knowledge in Excel

Express provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law.

***We will consider for employment all qualified applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance***

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