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Located in Ridgeland, MS
Salary: $15.00/HR
Position Summary
The Bank Teller is responsible for providing frontline customer service while accurately processing financial transactions. This role requires strict adherence to banking regulations, internal controls, and cash-handling procedures to ensure operational integrity and customer satisfaction.
Process customer transactions including deposits, withdrawals, loan payments, transfers, cashier’s checks, and money orders
Balance cash drawer daily and maintain accurate cash handling within established limits
Verify customer identification in compliance with Know Your Customer (KYC) and Bank Secrecy Act (BSA) regulations
Identify and report suspicious activity in accordance with AML (Anti-Money Laundering) policies
Promote and cross-sell bank products and services (checking accounts, savings accounts, CDs, loans, online banking)
Resolve routine customer inquiries regarding accounts, fees, and services
Maintain confidentiality of customer financial information
Assist with ATM balancing, night deposits, and vault operations as needed
Ensure compliance with all federal and state banking regulations and internal audit standards
Maintain accurate transaction records and complete required documentation
Strong numerical aptitude and attention to detail
Cash handling and reconciliation experience
Knowledge of banking software and transaction systems
Understanding of regulatory compliance (BSA, AML, OFAC)
Customer service and interpersonal communication skills
Ability to multitask in a fast-paced retail banking environment
Problem-solving and conflict resolution skills
Professional demeanor and ethical conduct
High school diploma or GED required
1–2 years of cash handling or customer service experience preferred
Prior banking experience required
Basic proficiency in Microsoft Office and financial transaction systems
Ability to stand for extended periods
Ability to lift and carry up to 25 pounds
Manual dexterity for handling cash and operating computer systems
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