Counter Sales

Located in Durango, CO

Salary: $18-$25 DOE

Counter Sales Representative

 

The Counter Sales Representative’s primary responsibility is to ensure satisfaction of customers in the customer service area and in handling customer telephone inquiries, by selling and servicing the customer promptly and courteously. The Counter Sales Representative must also work with all company personnel to ensure quality customer service.

 

Details

 

-Render prompt and satisfactory service to customers at the customer service area and to those calling by telephone, providing prices and product application information.

-Pick orders from the warehouse to service and sell to counter customers and process sales transactions.

-Provide warranty and delivery information, as needed.

-Inform customers of promotions, volume purchasing and other incentives (as appropriate).

-Maintain good housekeeping in customer service area and display areas; arrange displays and stock.

-Keep abreast of new products and apply knowledge of product usage in selling additional materials to the customer.

-Answer stock availability questions.

-Keep supervisor advised of items frequently requested by customers that are not in stock. Report to the supervisor re-order levels, empty bins, and/or robbed items within counter area.

-Investigate and resolve, if possible, customer complaints and report complaints to supervisor.

-Assist in filling orders from the warehouse as needed. The Customer Service Representative may become involved with such other duties as the warehouse manager/supervisor or Company President/Manager may deem necessary.

-Complete career track training in WIN University for Counter Sales.

 

Requirements

 

-Excellent Communication and Customer Service

-Attention to Detail and Highest Level of Accuracy

-Sound Judgment, Problem solving, and Decision Making

-Superior Organizational and Time Management Skills

-Excellent Knowledge of Internet Processes

 

Qualifications/Experience

 

-Ability to quickly learn organizational procedures and operations

-Ability to analyze non-complex administrative details and correct routine error situations

-High degree of math competency and ability to maintain arithmetic and statistical accuracy

-Write in a neat, legible fashion

-Possess good oral communication skills

-Operate material handling equipment

-Effective understanding of the WISE system in order to produce sales orders and execute other duties specific to your Company

 

 

Physical Demands

 

The physical demands here are representative of those that must be met to successfully perform the essential job functions with or without reasonable accommodations:

 

-Sitting for extended periods of time

-Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components

-Ability to safely lift and handle material weighing up-to 50 pounds

 

 

Job Type: Full-time

 

Pay: $18.00 - $25.00 per hour

 

Benefits:

• Accrued sick leave and optional medical insurance provided by Express Employment during probationary period. Full benefits once hired by company.

Shift:

• Day shift

• Monday to Friday

 

Work Location: In person, Durango

 

 

Apply online or at our office:

Express can help you find the job that is a good fit for your needs and abilities, and you’ll never pay a fee for our services and support.

 

Ways to Apply:

• Apply online at www.ExpressPros.com/job-seekers
• Call our office 970-403-8780

Express is eager to serve as your contact for this position, as well as many others in our area. Take the first step toward your success. Apply with Express today!

 

Our location:

321 So Camino Del Rio

Durango, CO 81303

970-403-8780

 

 

Apply Now