Clerical Support Representative

We are seeking a highly organized and professional Clerical Support Representative to provide administrative and customer service support in a busy office environment. This position is responsible for handling communications, maintaining records, preparing documents, and supporting daily office operations while maintaining confidentiality and accuracy.

Job Duties

• Answer and direct incoming phone calls professionally
• Greet visitors and assist with directing them to the appropriate department or individual
• Provide customer service in person, by phone, and through email communication
• Perform general clerical and administrative duties
• Prepare and type correspondence, reports, letters, and other business documents
• Generate reports and maintain accurate records
• Organize, file, and maintain confidential documents and records
• Enter data and process documentation accurately
• Receive and process payments as required
• Utilize Microsoft Word and other office software to complete administrative tasks
• Maintain confidentiality of sensitive information
• Support office operations and perform additional duties as assigned

Qualifications

• High school diploma or GED required
• Previous clerical, administrative, receptionist, customer service, or office support experience preferred
• Strong typing and computer skills
• Proficiency with Microsoft Word and standard office software
• Excellent verbal and written communication skills
• Strong organizational and recordkeeping abilities
• Ability to multitask and prioritize workload effectively
• Professional demeanor and strong attention to detail
• Ability to handle confidential information with discretion
• Reliable attendance and strong work ethic

Preferred Qualifications

• Customer service experience
• Multi-line phone system experience
• Experience with report generation and record management
• Administrative support experience in a professional office environment

Physical Requirements

• Ability to sit, stand, and move throughout the office as needed
• Ability to use office equipment, computers, and telephones for extended periods
• Ability to perform repetitive data entry and administrative tasks

Schedule

• Full-time position
• Monday through Friday
• Hours: 8:00 AM to 4:30 PM

Benefits of the Position

• Stable full-time employment
• Professional office environment
• Opportunity to develop administrative and customer service skills
• Team-oriented workplace
• Career growth and advancement opportunities

If you are detail-oriented, organized, and committed to providing professional administrative support, we encourage you to apply.