Collections Specialist

Located in Atlanta, GA

Salary: $17/hr

Collections Specialist
Location: Atlanta, GA
Type: Contract
Pay: $17/hour

Overview
Our client is seeking a Collections Specialist to join their team and support the accounts receivable process by managing overdue accounts and maintaining accurate records.

Responsibilities

• Monitor accounts receivable and identify overdue accounts
• Contact customers to collect overdue amounts or negotiate payment plans
• Use tools such as credit bureau data, post office info, and internet searches to locate customers
• Maintain records of customer contacts and payments collected
• Resolve billing-related issues and complaints
• Submit regular reports on unpaid accounts and repayment progress

Skills

• Strong verbal and written communication skills
• Attention to detail and accuracy in data entry and account analysis
• Proficiency in math for account reconciliation
• Familiarity with accounting software for billing and payment processing
• Ability to handle challenging customer interactions with empathy and professionalism
• Experience in telemarketing or customer service; previous collections experience is a plus

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