Customer Service Responsibilities:

• Works closely with the sales and marketing staff
• Obtains orders and provides proactive customer service sales and service functions including data entry, speaking with customers about past due bills.
• Provides timely follow-up on customer technical inquiries and requests.
• Actively participates in the marketing and sale of products and services.
• Consistently provides responsive, quality service to meet and exceed customer expectations.
• General office work
• Filing
• Scanning

Qualifications

• Minimum of a two-year business/trade degree preferred or the equivalent in work experience.
• Minimum of two years of prior customer service.

Skills and Abilities

• Excellent customer service skills include being competent, accurate, responsive and engaged.
• Excellent interpersonal, written and verbal communication, reading, and customer service skills are preferred
• Ability to effectively plan and organize.