Customer Service Representative

Top Job

Located in Orlando, FL

Salary: $20.00/HR

Express Employment Professionals is seeking a qualified, full-time, permanent Customer Service Representative for a company located in South Orlando, starting immediately!

Job Details:

• Pay Rate - $20.00/HR
• Schedule - Monday - Friday - 8:00 AM - 4:30 PM
• Full-Time, Permanent Position.

Job Duties:

• Interfacing with our customers (clinical and support contacts at hospitals and other primary care facilities) via phone and email to answer questions, resolve issues, proactively communicate schedule or stock changes, and manage inbound scheduling requests.
• Report, investigate, and resolve (where applicable) customer requests and complaints via Salesforce ensuring a high degree of accuracy and timeliness in reporting and issue escalation.
• Maintain and update filing, inventory, and database systems (both manual and computer processes).

Job Requirements:

• Must have customer service experience.
• Must be proficient in Microsoft Office, Outlook, and Excel.
• Must be able to work Saturdays.

Interested in this position and want to apply?

• Email your resume to: Jobs.OrlandoFL@Expresspros.com and put "CSR - J463" in the subject line!

Apply Now