Branch Manager

Top Job

Located in McAlester, OK

ESSENTIAL FUNCTIONS

1.      Directs the operational Activities of the Franchise

·         Recruits, hires, trains, and manages staff employees.

·         Ensures compliance with federal, state, and local employment laws governing the workplace and employment process.

·         Administers the performance management system through regular individual performance appraisals and authorizes compensation adjustments.

·         Establishes office and individual objectives, administers corrective discipline, and when necessary, terminates employees.

·         Communicates and administers all Express policies, procedures, and programs.

·         Ensures a professional office appearance and the safety of all employees, applicants, and visitors.

·         Develops and implements recruiting strategies and programs to attract a continuous flow of applicants.

·         Tours client facilities, evaluating the work environment and compliance with legal notice-posting requirements.

·         Analyzes frequency and severity of safety hazards and determines potential for financial risk to the Franchise.

·         Meets with client owners, managers, and department heads to solve problems, ascertain specific needs, and determine essential job function requirements. Communicates client assignment details to internal staff.

·          Ensures the accurate and timely delivery of all payrolls.

·         Investigates allegations of harassment and misconduct, recommends appropriate action, and ensures non-retaliation.

2.      Directs All Sales and Marketing Activities

·         Establishes sales goals to ensure maximum market share and gross margin.

·         Achieves satisfactory profit/loss ratio and market share in relation to pre-set objectives.

·         Organizes and conducts all marketing and sales endeavors within the Franchise territory. Determines new sales opportunities by monitoring new business start-ups, move-ins, and expansions.

·         Conducts sales calls with the sales representative, negotiates rates, reviews and approves proposals, and consummates agreements.

·         Conducts sales training meetings.

3.      Directs and Controls All Financial and Administrative Activities

·         Creates operating forecasts and budgets and manages office to achieve established financial objectives.

·         Monitors accounts receivable and initiates and concludes the collection process.

·         Ensures the timely submission of new account credit applications.

·         Evaluates and approves financial expenditures.

·         Ensures the continuous operation of office equipment.

·         Monitors and analyzes internal and external factors affecting finances, so that new opportunities may be pursued and the effects of competitive activity may be minimized.

·         Maintains confidentiality of processed information.

4.      Client and Public Relations

·         Joins and actively participates in approved civic, professional, and industry organizations to develop personal skills and contacts for future business relationships.

·         Represents Express at local job fairs, community service projects, and career days. Speaks to various groups, schools, and potential recruiting sources.

·         Plans and directs the communication of information designed to keep the public informed of Express programs, accomplishments, and opportunities.

·         Responds to requests for information from print and broadcast media.

OTHER DUTIES

·         Interviews applicants and completes the employment process.

·         Assigns associates to client accounts.

·         Negotiates and closes on placement fees.

·         Other related duties as assigned.

SUPERVISORY RESPONSIBILITY

·         Supervises office staff and provides overall direction, coordination, and evaluation of the staff members.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

·         Primary activities are conducted within a well-lit, climate-controlled office.

·         Occasional trips to client locations require travel* and potential exposure to unpleasant weather and hazardous road conditions.

·         Occasional out-of-town trips will be required to attend special events and training sessions.

·         Must be able to sit for extended periods and possess the normal range of body motion.

·         Must be able to work effectively under the stress of daily commitments and deadlines.

      *Must maintain a valid state driver’s license.

MINIMUM EDUCATION

·         Bachelor’s degree in business, marketing, or related field. An equivalent combination of education and applicable experience may be considered.

KNOWLEDGE AND SKILLS

·         Must have knowledge and ability to apply effective management and sales techniques.

·         Must have basic computer skills and the ability to compose routine reports and correspondence.

·         Must have ability to speak effectively before groups.

·         Must have thorough knowledge and applicability of relevant employment laws and regulations including the Fair Labor Standards Act, Title VII of the 1964 Civil Rights Act, Americans With Disabilities Act, Equal Pay Act, Pregnancy Discrimination Act, and the Family and Medical Leave Act.

·         Should understand and be able to effectively communicate the objectives and differences between ERISA and Section 414 (n) of the Internal Revenue Code.

·         Must have ability to define problems, collect data, establish facts, and draw valid conclusions.

·         Must understand and be able to apply effective human relations and problem-solving principles to the co-employment relationship.

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