Customer Service/Warehouse Associate

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Located in Appleton, WI

Salary: $21.50/HR

Hours: Monday - Friday, 7:00am - 4:30pm

Pay: $21.50/HR 

Duties: 

Customer Service & Sales Support:

  • Build positive relationships with customers by providing professional, friendly, and proactive service, including greeting, status updates, and regular follow‑up.

  • Answer customer questions regarding products, pricing, availability, lead times, and order status with accuracy and confidence.

  • Prepare and deliver price quotes, ensuring correct product selection and competitive pricing.

  • Process and enter customer orders quickly and accurately using internal systems.

  • Resolve customer concerns related to billing discrepancies, product quality, or delivery issues using strong problem‑solving skills.

  • Communicate effectively by phone, email, and in person, demonstrating clear business and telephone communication skills.

  • Support customers with backgrounds in industrial, lawn/turf, golf, landscaping, or retail environments.

Warehouse & Operations:

  • Pick, pack, stage, and prepare orders for shipment with a high level of accuracy.

  • Receive, inspect, and stock incoming inventory; maintain organized warehouse storage areas.

  • Operate forklifts and other material‑handling equipment safely (training provided; must pass forklift certification).

  • Load and unload trucks while following proper safety and lifting procedures.

  • Maintain a clean, safe, and efficient warehouse environment.

Administrative & Technical Skills:

  • Read and comprehend work orders, instructions, and written correspondence.

  • Perform basic math functions including addition, subtraction, multiplication, division, fractions, and decimals.

  • Use computer systems and basic software to enter orders, track inventory, and communicate with customers and team members.

Qualifications: 

  • Hold a valid driver’s license with a clean driving record.

  • Meet federal DOT requirements and maintain a current medical card if driving company vehicles under Tier driver status.

  • Safely perform physical tasks including standing, sitting, walking, bending, carrying, pushing/pulling, stooping, kneeling, and crouching throughout the workday.

  • Frequently lift and/or move up to 50 lbs.

 

What does Express offer to you??

  • Weekly paychecks!
  • Vision Insurance
  • Medical Plan
  • Dental Plan
  • 401(K) Retirement Savings Plan
  • Life Insurance
  • Referral Bonuses (Earn up to $125 for each person you refer!)

Why Express Employment Professionals, Appleton WI?

  • Express, Appleton WI placed over 1,350 people in 2024 just in the Appleton area!
  • We provide our associates with excellent comprehensive and competitive benefits!
  • When you apply to us, you apply to 100+ companies in the Fox Valley!
  • Over 170 people were hired to a permanent position in 2024.

Apply now:

Call - (920) 624-6100 to schedule a phone interview.

Address - 1033 W. College Ave. Ste 100 Appleton, WI 54914

Email - jobs.appletonwi@expresspros.com

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#PuttingAppletontoWork

#2021OS

Express Office: Appleton
1033 West College Avenue
Suite 100
Appleton, WI 54914
Apply Now