Front Office Coordinator

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Located in Riverside, CA

Salary: $17.50

We are looking for a Front office manager to manage our reception area. You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome. You will coordinate all front desk activities, including calls, reservations and guests services. As a Front office manager, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach. Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers.

 

Responsibilities

  • Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
  • Train, supervise and support office staff, including receptionists
  • Ensure timely and accurate customer service
  • Handle complaints and specific customers' requests
  • Troubleshoot emergencies
  • Ensure company’s policies are met
  • Schedule interviews / Onboarding
  • Handle timecards

Skills

  • Proven work experience as a Front desk manager or Reception manager
  • Hands on experience with office machines (e.g. fax machines and printers)
  • Thorough knowledge of customer service, office management and basic bookkeeping procedures
  • Proficiency in English (oral and written)
  • Bilingual PREFERRED
  • Solid knowledge of MS Office, particularly Excel and Word
  • Excellent communication and people skills
  • Good organizational and multitasking abilities
  • Problem-solving skills

Job Types: Full-time, Contract, Temporary

Wage: $17.50

Benefits:

  • Dental insurance
  • Health insurance
  • Referral program
  • Vision insurance

 Schedule:

  • 8-hour shift Mon-Fri 8am-5pm 

Experience:

  • Customer service: 1 year (Required)

 

 

Express Office: Moreno Valley
1040 Iowa Avenue
Suite 101
Riverside, CA 92507
Email us
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