Customer Service Associate

Top Job

Located in Brooklyn, NY

Salary: $16 to $19 per hour

Express Employment Professionals is one of the largest privately owned staffing and recruiting companies looking to hire a highly motivated and customer-oriented individual for a furniture distributing company based in the Brooklyn NY area.

The ideal candidate will have experience working in a fast-paced environment and possess exceptional communication skills.

Responsibilities:

• Responding to customer inquiries and resolving issues in a timely and efficient manner
• Maintaining accurate and up-to-date customer records using CRM software
• Coordinating with internal departments to ensure timely delivery of products
• Processing orders and ensuring proper documentation is in place
• Providing customers with product information, pricing, and availability
• Generating reports using Excel and Word as needed

Requirements:

✅ Commute – Must reside within a reasonable distance, ensuring a commute time of 60 minutes or less.
✅ References – Candidates must provide two verifiable supervisor references from previous positions.
✅ Work History – A stable employment record with consistent work experience in related roles is required.

• 2+ years of experience in customer service or a related field
• Experience with CRM software, Excel, and Word
• Excellent communication and problem-solving skills
• Ability to work independently and as part of a team
• Strong attention to detail and organizational skills
• High school diploma or equivalent required, associate or bachelor's degree preferred

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