Client Advocate

Top Job

Located in Fort Myers, FL

Salary: $17.00+

Client Advocate

Located in Fort Myers, FL             

 

Job Summary:

 

We are looking for a dedicated Client Advocate to represent all of our client accounts.  The Client Advocate is the face of the company and is responsible for reaching out to clients and ensure quality control for all accounts and teams.

 

Duties include:

 

  • Take ownership of client requests and respond accurately within specified time frames.
  • Educate clients on the company’s processes and systems.
  • Identify service opportunities and provide solutions.
  • Escalate client impacting issues to the appropriate department following proper escalation procedures.
  • Demonstrate knowledge in best business practices and all regulations that may affect clients.

 

Requirements

Candidates must possess troubleshooting and problem-solving ability along with professional etiquette, critical thinking and excellent communication skills.

Must have extensive experience in a client or customer service supervisory role.  

 

Position Type: Evaluation Hire

Pay: $17.00+

Schedule: M – F 8:00AM – 5:00 PM or 9:00 AM – 6:00 PM. May require overtime occasionally.

 

About Express Employment Professionals:

Express can help you find the type of job that is a perfect fit for your needs and abilities, and you’ll never pay a fee for our services and support; we are a Human Resources Solution company assisting business in finding top talent.  Express can place you in a wide range of niche industries including Administrative, Professional, Medical, and Commercial positions.  We are able to fill these needs through direct hire and contract opportunities. In 2018 we put over 2500 people to work in the Lee County Area. 

 

Benefits Available to Eligible Express Associates:

  • Medical Plan
  • Dental Plan
  • Holiday Pay (6 Days Observed)
  • 401(k) Retirement Savings Plan
  • Vision/Eyewear Plan
  • Vacation Pay
  • Life Insurance

 

For a complete listing of all open positions, visit https://www.expresspros.com/FtMyersFL/Job-Openings.aspx

Express Office: Fort Myers (Northeast Corridor)
7370 College Parkway
Suite 304
Fort Myers, FL 33907




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