Agent Support

Top Job

Located in Farmington Hills, MI

Salary: $13-$15

Express Employment Professionals for experienced Agent Support for a rapidly growing financial company in Farmington Hills!


Agent Support Duties Include:

  • Supporting our outside sales staff
  • Answering inbound calls from sales agents in the field
  • Working with colleagues and management to ensure quality service and adherence to company policy.
  • Assisting with website navigation
  • Answering questions regarding compensation, products and other related areas.
  • Resolving problems effectively
  • Making outbound calls and following up with sales reps as needed


Agent Support Requirements: 

  • Previous customer service, call center, or related experience.
  • Effective written and verbal communication skills.
  • Ability to work well with diverse groups of people
  • Proficient in MS Outlook and Word and databases
  • Friendly, upbeat and energetic demeanor
  • Good problem-solving skills
  • Able to work 12:30 pm- 9 pm 


Agent Support Benefits:


  • This is a full time and long-term position in a traditional office setting.
  • Weekly pay and the option for health insurance immediately - including dental and vision!
  • Direct Hire option available after evaluation period - pay increases available when hired in!
  • A positive, team oriented and clean work place
  • Competitive wages and benefits
  • Full time, flexible schedule.
Express Office: Farmington Hills
24387 Halsted Road
Farmington Hills, MI 48335