Located in Farmington Hills, MI
Express Employment Professionals for experienced Agent Support for a rapidly growing financial company in Farmington Hills!
Agent Support Duties Include:
- Supporting our outside sales staff
- Answering inbound calls from sales agents in the field
- Working with colleagues and management to ensure quality service and adherence to company policy.
- Assisting with website navigation
- Answering questions regarding compensation, products and other related areas.
- Resolving problems effectively
- Making outbound calls and following up with sales reps as needed
Agent Support Requirements:
- Previous customer service, call center, or related experience.
- Effective written and verbal communication skills.
- Ability to work well with diverse groups of people
- Proficient in MS Outlook and Word and databases
- Friendly, upbeat and energetic demeanor
- Good problem-solving skills
- Able to work 12:30 pm- 9 pm
Agent Support Benefits:
- This is a full time and long-term position in a traditional office setting.
- Weekly pay and the option for health insurance immediately - including dental and vision!
- Direct Hire option available after evaluation period - pay increases available when hired in!
- A positive, team oriented and clean work place
- Competitive wages and benefits
- Full time, flexible schedule.
Express Office: Farmington Hills
24387 Halsted Road
Farmington Hills, MI 48335