Client Support Specialist - Full Time

Top Job

Located in Birmingham, AL

Salary: $38,000 - $50,000, dep on exp.

Starting pay range: $38,000 - $50,000, depending on experience. Excellent benefits package.

Mon-Fri, full time opening. N. Shelby County.

  • Regular recognition of high performing team members.
  • Opportunity for advancement
  • Potential for about 15% travel

What We Look for in a Great Candidate:

  • Minimum 6 years’ experience in a banking or credit union support role
  • Very strong interpersonal and customer service skills
  • Strong verbal & written communication skills – with co-workers and customers
  • Ability to show empathy to the customer’s needs and build trust
  • Desire to continuously learn, improve and grow
  • Computer savvy & love learning new programs
  • Combination of high energy, with strong attention to detail.
  • Self-starter with strong initiative.
  • Dependable & punctual, with a strong work ethic
  • Drug-free; background check

Key Responsibilities: 

  • Will open customer cases for tracking; work through resolution to all customer matters within specific client support guidelines
  • Work with customers over the phone to identify & solve problems related to use of company program / software.
  • Positively serve as the telephone & electronic “face” of the company with our customers/clients.

You Choose How to Apply: 

Have experience in other areas?  Express Pros Birmingham AL South has regular job openings in the other following areas:

Apartment leasing, accounting, clerical, admin, inside sales, customer service, outside sales, medical reception, medical billing-coding-collections, delivery drivers (CDL & non-CDL), assembly-production, general plant labor, machine operators, warehouse, shipping & receiving, landscaping, housekeeping, apartment maintenance, plant maintenance, and MUCH MORE!!

The best job for you may even be within our Express office!!

See how Express Pros Birmingham AL South can help YOU land your next JOB!

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Express Office: Birmingham (South)
200 Cahaba Park Circle
Suite 130
Birmingham, AL 35242