Tier 1 Technical Support
Located in Virginia Beach, VA
Salary: $13.00 to start
TECHNICAL SUPPORT REPS NEEDED:
Express Employment is hiring for a local Virginia Beach company, providing technical support for customer’s web hosting accounts. If you can use Linux, and you know what a LAMP stack is and how to use it - then you should check out this opening !
PAY: Starting is $13 per hour, bonuses after training. Promotions are available after 90 days of employment.
TO APPLY or ask questions – email:
GREAT BENEFITS OFFERED:
- Bi-annual Profit Sharing
- Wear jeans every day
- Free weekly lunches
- Free VPS
- Opportunities for advancement at 90 days
- Health, Dental, Vision, 401k plans, Holiday Pay, Paid Time Off
THIS JOB ENTAILS: as a Technical Support Representative, you will:
- Help our customers with their web hosting accounts via phone, tickets and live chats.
- Walk customers through setup of email, cPanel, and FTP clients
- Be a part of a collaborative team environment where you’ll build on your technical skills to advance your career
- Provide customer feedback to leaders to improve products, service, and customer satisfaction
- Get extra cash with our performance and customer service based bonuses!
SKILLS NEEDED: You must be able to:
- Troubleshoot technical issues with a helpful attitude and friendly disposition
- Have familiarity with Linux command line
- Be experienced in creating or hosting websites
- Have a working knowledge of cPanel and WordPress preferred
- Help desk or call center experience preferred
Express Office: Virginia Beach
4530 Professional Circle
Virginia Beach, VA 23455