Tier 1 Technical Support

Top Job

Located in Virginia Beach, VA

Salary: $13.00 to start

TECHNICAL SUPPORT REPS NEEDED:

Express Employment is hiring for a local Virginia Beach company, providing technical support for customer’s web hosting accounts. If you can use Linux, and you know what a LAMP stack is and how to use it - then you should check out this opening !

 

PAY: Starting is $13 per hour, bonuses after training. Promotions are available after 90 days of employment.

TO APPLY or ask questions – email:

 

GREAT BENEFITS OFFERED:

  • Bi-annual Profit Sharing
  • Wear jeans every day
  • Free weekly lunches
  • Free VPS
  • Opportunities for advancement at 90 days
  • Health, Dental, Vision, 401k plans, Holiday Pay, Paid Time Off

 

THIS JOB ENTAILS: as a Technical Support Representative, you will: 

  • Help our customers with their web hosting accounts via phone, tickets and live chats.
  • Walk customers through setup of email, cPanel, and FTP clients
  • Be a part of a collaborative team environment where you’ll build on your technical skills to advance your career
  • Provide customer feedback to leaders to improve products, service, and customer satisfaction
  • Get extra cash with our performance and customer service based bonuses!

 

SKILLS NEEDED: You must be able to: 

  • Troubleshoot technical issues with a helpful attitude and friendly disposition
  • Have familiarity with Linux command line
  • Be experienced in creating or hosting websites
  • Have a working knowledge of cPanel and WordPress preferred
  • Help desk or call center experience preferred
Express Office: Virginia Beach
4530 Professional Circle
Suite 1B
Virginia Beach, VA 23455




Apply