Customer Service Representative- Logistics

Top Job

Located in Honolulu, HI

Salary: 15.00

Title: Customer Service Representative
Industry: Freight Forwarding, Logistics
Location: Honolulu, HI (Mapunapuna)
Work schedule: (1) Sun-Thur, 9am-530pm, (1) Tues-Sat, 2pm-10:30pm
Pay Rate: $15.00 an hour  

We are seeking a Customer Service Representative for a freight forwarding company in the Mapunapuna area. You will be responsible for phone and email correspondence, maintain client and vendor files, documentation and general administrative duties. Please call (808) 792-7017 to schedule an interview.

Customer Service Representative Duties:

  • Provide exceptional customer service and follow up to clients regarding shipments to ensure vendor satisfaction
  • Enter and update flight database, customer entry, and template records as necessary to maximize efficiency and accuracy
  • Data entry of time-sensitive information
  • Answer and transfer calls to appropriate point of contact in the organization
  • Research status of products using internal software - will train the right individual!
  • Scanning of documents and additional administrative tasks as assigned

Customer Service Representative Requirements:

  • Minimum combination of one (1) year of administrative and customer service experience
  • Proficiency with MS Outlook, Word and Excel
  • Experience with export/freight forwarding experience preferred
  • Ability to multi- task in a fast paced environment and work with various personalities

Benefits of working with Express Employment Professionals:

  • Weekly Paychecks
  • Holiday Pay (qualification required)
  • Medical & Dental Benefits
  • Referral Bonuses, Pay It Forward Program (receive $50.00 for every working referral)

How to apply for the Customer Service Representative Opportunity:

 

Express Office: Honolulu
1130 North Nimitz Highway
Suite A135
Honolulu, HI 96817




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