Client Service Representative - Technical

Top Job

Located in birmingham, AL

Salary: $60,000 - $70,000, dep. on exp

$60,000 – $70,000, depending on experience.  Birmingham, AL

This is a role that combines strong administrative assistant abilities, with buyer skills and technical awareness – a “behind-the-scenes, make-it-happen” kind’a role.  Alex wants to place you in this great job, so please keep reading…

YOU’RE AN IDEAL CANDIDATE if you meet requirements below:

  • Min. 1-3 years administrative support/assistant role.
  • Technically “aware” (don’t need to be a specialist) – in anything like the following: electrical, controls, computers, production machines, AD / DC drives, electrical circuits, etc.
  • Experience as a buyer, or with the purchasing or sourcing process (PO’s, expense tracking, dealing with vendors, sourcing, etc.).
  • Very strong attention to detail, while being able to multi-task.
  • Critical thinking abilities – able to prioritize work and organize/mobilize resources as needed.
  • Strong computer & keyboard skills; strong MS Office suite skills (Excel, Word, etc.); quick to pick up on programs, web browsing, etc.
  • Previous, recent experience as an electrical supply inside salesperson, would be a strong candidate.

You will be working behind the scenes, on the “after-sales” team, doing the following:

  • Receive & handle calls from customers re: breakdowns, requests for parts, etc.
  • Deploying response resources when a customer experiences a breakdown or problem (coordinating response team, setting up travel arrangements for engineer, etc.).
  • Interacting with vendors in the buying process for spare parts, repair or replacement materials, etc.
  • Creating offers for quotes; reviewing quotes; issuing PO’s to suppliers.
  • Track and categorize expenses throughout the customer service process.
  • Provide administrative support to the manager of the after-sales group.

IF you meet requirements, please email updated resume and cover letter, in Word format to:  We want to talk to you!

About Express Employment Professionals:

Express – Birmingham SOUTH, is a customized search and staffing firm that can help you find the type of job that is a great fit for your needs and abilities - and you’ll NEVER pay a fee for our services.

Express Office: Birmingham (South)
200 Cahaba Park Circle
Suite 130
Birmingham, AL 35242