Client Service Representative - Technical
Located in birmingham, AL
Salary: $60,000 - $70,000, dep. on exp
$60,000 – $70,000, depending on experience. Birmingham, AL
This is a role that combines strong administrative assistant abilities, with buyer skills and technical awareness – a “behind-the-scenes, make-it-happen” kind’a role. Alex wants to place you in this great job, so please keep reading…
YOU’RE AN IDEAL CANDIDATE if you meet requirements below:
- Min. 1-3 years administrative support/assistant role.
- Technically “aware” (don’t need to be a specialist) – in anything like the following: electrical, controls, computers, production machines, AD / DC drives, electrical circuits, etc.
- Experience as a buyer, or with the purchasing or sourcing process (PO’s, expense tracking, dealing with vendors, sourcing, etc.).
- Very strong attention to detail, while being able to multi-task.
- Critical thinking abilities – able to prioritize work and organize/mobilize resources as needed.
- Strong computer & keyboard skills; strong MS Office suite skills (Excel, Word, etc.); quick to pick up on programs, web browsing, etc.
- Previous, recent experience as an electrical supply inside salesperson, would be a strong candidate.
You will be working behind the scenes, on the “after-sales” team, doing the following:
- Receive & handle calls from customers re: breakdowns, requests for parts, etc.
- Deploying response resources when a customer experiences a breakdown or problem (coordinating response team, setting up travel arrangements for engineer, etc.).
- Interacting with vendors in the buying process for spare parts, repair or replacement materials, etc.
- Creating offers for quotes; reviewing quotes; issuing PO’s to suppliers.
- Track and categorize expenses throughout the customer service process.
- Provide administrative support to the manager of the after-sales group.
IF you meet requirements, please email updated resume and cover letter, in Word format to: email@example.com. We want to talk to you!
About Express Employment Professionals:
Express – Birmingham SOUTH, is a customized search and staffing firm that can help you find the type of job that is a great fit for your needs and abilities - and you’ll NEVER pay a fee for our services.
Express Office: Birmingham (South)
200 Cahaba Park Circle
Birmingham, AL 35242