Customer Support Rep (w/Medical Billing Experience)

Top Job

Located in Virginia Beach, VA

Salary: $12.00 hr

Our client, a local medical Virginia Beach medical equipment supply company is searching for the right candidate to work within their Customer Support area.


  • PAY: starts at $12.00 hr
  • SHIFT: Monday - Thursday 9:00a, to 5:00pm and Friday 9:00am to 1:00pm
  • Evaluation, permanent position
  • Please email your up to date resume (in a normal Word Document or other editable format; no links please) to:  and include the job title (Customer Support, K162) on the subject line. If your experience and skills match the job requirements we will contact you to continue the screening/interview process.


Job Description:

This position focuses on assisting customers through the process of equipment ordering, equipment fitting, insurance processing, and ongoing support to the customer as they use and or wear the medical product.



  • Must have very strong customer support skills, including a patient, kind, caring, and friendly demeanor. Many customers are in pain and are suffering from an illness that can cause them to be on edge. The right candidate must understand this, and be able to continue to be kind and caring even if the customer is not showing those traits.
  • Possess a strong attention to detail
  • Have an organized approach to work,
  • And great follow up to ensure all orders are placed accurately.
  • In addition, customers must be contacted in a timely manner when their product has arrived, so they can begin receiving getting the benefits of the medical product they need.



The Virginia Beach Express Employment Professionals office has placed over 4,500 qualified candidates with local Virginia Beach area companies. The majority of our positions are PERMANENT positions, although temporary positions are also available. We are a great resource for job seekers, and there is never a fee to our applicants for our services.

Express Employment Professionals was founded in 1983 and today employs hundreds of thousands of people, with over 800 franchise locations worldwide. Express also offers affordable health insurance to qualified employees and their families.

Express Office: Virginia Beach
4530 Professional Circle
Suite 1B
Virginia Beach, VA 23455