Customer Service Representative

Top Job

Located in Lakeville, MN

Salary: 16.00-17.00

Customer Service Representative

(Lakeville)

 

We are seeking a talented and highly motivated individual to take incoming calls from a  customer base, enter orders, and assist clients with product issues. Full-time, long-term, contract to hire for an established south metro company located in the Lakeville industrial park!

 

Key Areas of Responsibility

  • Respond to customer requests for product information
  • Assist customers in processing sales orders
  • Collaborate with Sales team to develop efficient methods for handling issues
  • Work on special projects related to customized support for larger customers
  • Assist in ways to increase customer satisfaction levels
  • Run nightly sales reports for orders entered
  • Additional tasks as assigned
  • Enter orders that are received by phone, fax e-mail and EDI system
  • Process a high volume of calls from customers
  • Acknowledges orders as necessary per account Verifies pricing discounts, billing and shipping addresses, credit status, and informs customers of any problems. Notifies customers of product backorders and anticipated availability
  • Ability to analyze requests and suggest solutions
  • Assist in making collection calls

 

Hours are Monday-Friday 8:30am-5:00 pm with a 30 minute unpaid lunch. This company offers full benefits once hired on to their payroll directly after successfully fulfilling a contract with Express Employment Professionals.

 

Please call or text Express in Lakeville at 952-469-5112 to inquire! Resumes may also be emailed at jobs.LakevilleMN@expresspros.com

 

Thank you!

 

Express Office: Lakeville (Savage)
8275 210th Street West
Lakeville, MN 55044




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