Customer Service Representative

Top Job

Located in champaign, IL

Salary: $40,000-$50,000

Are you looking for a stable job in the Customer Service Department???? I’ve got a great opportunity for you!!! A locally owned commercial kitchen supply business is looking to add to their customer service team. They are looking for an individual with the following qualities…

Customer Service Representative Job Duties:

  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Put in customer orders
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed.
  • Requirements:
  • Ability to type 50 WPM
  • 1 year experience in customer service.
  • Able to work in a fast pace environment with multiple computer screens.
  • Ability to work in a team atmosphere.

Pay range up to 40k per year!!

If you feel like this would be the perfect position for you, please give Ryan a call at 217-355-8500 or Email at ryan.church@expresspros.com

Express Office: Champaign
1001 North Mattis Avenue
Champaign, IL 61821




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