Customer Service/Administrative Assistant

Top Job

Located in Fort Myers, FL

Salary: 13

Customer Service/Administrative Assistant       

Located in Cape Coral, FL

 

Job Details:

Part-time to start with potential to hire Full-time

 

Job Summary:

 

As a Customer Service/Administrative Assistant you will be responsible for various duties, such as, providing excellent customer service, performing data entry, and light administrative duties. 

 

Essential duties and responsibilities

  • Answer telephones and respond to incoming customer inquiries; direct the caller to appropriate associate; transfer caller to voice mailbox when associate is unavailable; takes and retrieves messages
  • Respond to all incoming customer email inquiries; ensuring client issues are managed efficiently and escalate as needed.
  • Register new users and coordinate printing new member welcome kits
  • Type correspondence and reports; edit and update various spreadsheets
  • Greets visitors and manages reception area to maintain a professional image
  • Coordinates the pick-up and delivery of all mail services (FedEx, UPS, etc.)
  • Serve as point person for organizing all large mailings
  • Assist in the ordering, receiving, stocking and distribution of office supplies
  • Coordinate the repairs and maintenance of office equipment, including copier, fax machines, computers, printers, etc.
  • Perform other related duties as required

 

Qualifications and requirements

 

  • Computer literacy; Proficiency in Microsoft Word, Excel, Outlook, data entry, Publisher, Salesforce
  • Ability to enter data efficiently, timely and correctly in order to meet deadlines
  • Good planning and organizational skills
  • Ability to work independently or as a team player
  • Attention to detail and a high level of accuracy and confidentiality
  • Above average communication skills and excellent phone skills that project a positive attitude. Ability to contend with a wide variety of people on various issues
  • Minimum 3-5 years of customer service experience required.

 

 

Position Type: Evaluation Hire

Pay: $13 per hour

Schedule: Part time: 10-2 M-F

 

Three Ways To Apply: (choose one)

  • Resumes may be emailed to alyssa.koehler@expresspros.com
  • Complete an online application on our website https://apply.expresspros.com/account/login submit it to the Fort Myers, Florida location
  • Call our office 239-277-9675

 

About Express Employment Professionals:

Express can help you find the type of job that is a perfect fit for your needs and abilities, and you’ll never pay a fee for our services and support; we are a Human Resources Solution company assisting business in finding top talent.  Express can place you in a wide range of niche industries including Administrative, Professional, Medical, and Commercial positions.  We are able to fill these needs through direct hire and contract opportunities. In 2016 we put over 2500 people to work in the Lee County Area.  Let us help you today! Learn more about our local office at our website: https://www.expresspros.com/FtMyersFL/

 

Benefits Available to Eligible Express Associates:

  • Medical Plan
  • Dental Plan
  • Holiday Pay (6 Days Observed)
  • 401(k) Retirement Savings Plan
  • Vision/Eyewear Plan
  • Vacation Pay
  • Life Insurance
  • Referral Bonuses

 

For a complete listing of all open positions, visit https://www.expresspros.com/FtMyersFL/Job-Openings.aspx

 

 

 

 

 

 

Express Office: Fort Myers (Northeast Corridor)
7370 College Parkway
Suite 304
Fort Myers, FL 33907




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