Collections Specialist

Top Job

Located in Gover Beach, CA

Salary: Salary: $25,000.00 to $38,000.

Job Description

We are looking for a reliable Debt collector to contact debtors. You will be responsible for recovering the money owed in as little time as possible. A debt collector will have to be polite and sensitive towards people while also remaining committed to their purpose. Excellent communication skills and a sense of urgency are extremely useful to succeed in this task.

Responsibilities

  • Keep track of assigned accounts to identify outstanding debts
  • Plan course of action to recover outstanding payments
  • Locate and contact debtors to inquire of their payment status
  • Negotiate payoff deadlines or payment plans
  • Handle questions or complaints
  • Investigate and resolve discrepancies
  • Create trust relationships with debtors when possible to avoid future issues
  • Update account status and database regularly
  • Alert superiors of debtors unwilling or unable to pay when necessary
  • Comply with requirements when legal action is unavoidable

Requirements

  • Working knowledge of MS Office and databases
  • Excellent communication and people skills
  • Apt in negotiating and persuading
  • Ability to be polite and compassionate without lacking confidence
  • High school diploma is preferred
  • Update account status and database regularly
  • Alert superiors of debtors unwilling or unable to pay when necessary
  • Comply with requirements when legal action is unavoidable

Job Type: Full-time

Express Office: Santa Maria
222 West Carmen Lane
Suite 102
Santa Maria, CA 93458




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