System User Support Analyst

Top Job

Located in Fort Myers, FL

Salary: $16 - $20

System User Support Analyst
Located in Fort Myers, FL

Job Summary: The System User Support Analyst is responsible for maintaining, supporting, monitoring, and upgrading existing local and international user accounts. This position is responsible for PC, telephone, printer, and copier equipment installations, maintenance, and support. The Analyst providers the initial level of hardware/software support to company employees and may also be responsible for basic LAN administrative duties (user account maintenance, file rights, etc.) Must be able to troubleshoot PC issues and escalate help desk tickets/calls to the next level when necessary. Must respond to help desk tickets/calls in a timely manner. The Analyst assist users with a variety of technical and business-related issues; logs calls, identifies problems, troubleshoots, and provides advice to users through standard scripts or checklists; escalates issues and coordinates efforts with next level IT resources to resolve problems if necessary

Position Type: Evaluation Hire
Pay: $16-20 hour
Schedule: 8 am – 5 pm Monday-Friday

Three Ways To Apply: (choose one)
• Resumes may be emailed to Alyssa.Koehler@expresspros.com 
• Complete an online application on our website https://apply.expresspros.com/account/login submit it to the Fort Myers, Florida location
• Call our office 239-277-9675

About Express Employment Professionals:
Express can help you find the type of job that is a perfect fit for your needs and abilities, and you’ll never pay a fee for our services and support; we are a Human Resources Solution company assisting business in finding top talent.  Express can place you in a wide range of niche industries including Administrative, Professional, Medical, and Commercial positions.  We are able to fill these needs through direct hire and contract opportunities. In 2016 we put over 2500 people to work in the Lee County Area.  Let us help you today! Learn more about our local office at our website: https://www.expresspros.com/FtMyersFL/

Benefits Available to Eligible Express Associates:
• Medical Plan
• Dental Plan
• Holiday Pay (6 Days Observed)
• 401(k) Retirement Savings Plan
• Vision/Eyewear Plan
• Vacation Pay
• Life Insurance
• Referral Bonuses

For a complete listing of all open positions, visit https://www.expresspros.com/FtMyersFL/Job-Openings.aspx

Express Office: Fort Myers (Northeast Corridor)
7370 College Parkway
Suite 304
Fort Myers, FL 33907




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