Seeking Bilingual Customer Service Rep! (English/French)
Located in Parsippany, NJ
We are seeking to fill multiple openings for Bilingual Customer Service Representatives (English/French) in the Morris County, NJ area.
- Process customer orders over the phone, fax, email, and website.
- Address customer inquiries regarding their orders, status of delivery and product availability by working closely with the logistics department.
- Coordinate with the sales and marketing team in terms of promotions and pricing.
- Understand company’s policies, procedures, and value statement in order to ensure customer satisfaction.
- Research the database to help customers with any issues in their orders.
- Work closely with the sales staff to help resolve any client issues to ensure client retention.
- Problem Solving.
- Customer Satisfaction.
- Bachelor’s degree preferred, but not required.
- Proficiency in the Microsoft Office Suite.
- ERP Systems, SAP or AS400 a plus.
- Bilingual Fluency: English/French.
- Flexible work schedule.
Permanent Employees will receive from the start of hire:
- (4) Weeks of PTO.
- Medical, Dental, Vision (multiple options)
- 401k (multiple options)
- Competitive compensation package.
Express Office: Parsippany
140 Littleton Road
Parsippany, NJ 07054