Seeking Bilingual Customer Service Rep! (English/French)

Top Job

Located in Parsippany, NJ

We are seeking to fill multiple openings for Bilingual Customer Service Representatives (English/French) in the Morris County, NJ area.

 Job Duties:

  • Process customer orders over the phone, fax, email, and website.
  • Address customer inquiries regarding their orders, status of delivery and product availability by working closely with the logistics department.
  • Coordinate with the sales and marketing team in terms of promotions and pricing.
  • Understand company’s policies, procedures, and value statement in order to ensure customer satisfaction.
  • Research the database to help customers with any issues in their orders.
  • Work closely with the sales staff to help resolve any client issues to ensure client retention.

Skills Required:

  • Problem Solving.
  • Customer Satisfaction.
  • Bachelor’s degree preferred, but not required.
  • Proficiency in the Microsoft Office Suite.
  • ERP Systems, SAP or AS400 a plus.
  • Bilingual Fluency: English/French.
  • Flexible work schedule.

 Permanent Employees will receive from the start of hire:

  • (4) Weeks of PTO.
  • Medical, Dental, Vision (multiple options)
  • 401k (multiple options)
  • Competitive compensation package.
Express Office: Parsippany
140 Littleton Road
Suite 110
Parsippany, NJ 07054