Sr. Customer Service Representative

Top Job

Located in Sioux Falls, SD

Salary: $14 to $16 hr

This position is responsible for providing world-class customer service, resolving customer inquiries and providing necessary information.

  1. Manage the specific needs of internal and external customers, including complex 
  2. Document conversations accurately and completely
  3. Maintain content expert knowledge of processes and products, in order to deliver accurate results and explanations
  4. Maintain a good relationship with current and prospective customers
  5. Other duties as assigned.

POSITIONS PROVIDE:

  1. Schedule: flexible schedule between 6 AM to 9 PM, M-F
  2. Compensation: From $13 hr.
  3. Benefits: Yes,

REQUIREMENTS:

  1. EXPERIENCE: 3+ years prior customer service experience required, i.e. call center CSR; Prior insurance claims or auto industry experience desired
  2. EDUCATION: High School diploma or GED required, college or trade school preferred
  3. SKILLS: Analytical, problem solving, organization and effective written and verbal communication skills
  4. ATTRIBUTES: Self-sufficient and attention to detail
  5. PHYSICAL REQUIREMENTS: Ability to meet physical demands of office position
  6. TESTS: Skills, background and drug (at time of interview)

TO APPLY, go to www.expresspros.com/siouxfallssd/ and submit your application or visit us at 434 S Kiwanis Ave, Suite 2 from 8 AM to 5 PM, Monday to Friday. For more information, call (605) 335-2710.

Express Office: Sioux Falls
434 South Kiwanis Avenue
Suite 2
Sioux Falls, SD 57104




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