Bilingual (Spanish/English) Customer Service Agent

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Located in Fishers, IN

Our client, a Technology Company, in Fishers, IN has asked us to help them find Bilingual (English/Spanish) Customer Support Specialists to join their growing team. Our associate will provide customer support for instructional calls, question and answer calls, and handling of all other customer issues by performing question/problem diagnosis, searching knowledge-based articles, and guiding users through step-by-step solutions in a call center environment. Answering phone calls with a smile is a must. You also must be able to clearly communicate directions in a user-friendly, professional manner and clearly document issues and solutions in ticketing software.
 

          

Experience that will put you at the top of the list for consideration includes:

 

  • Ability to work in a fast paced environment with high attention to details and time management skills.
  • Prior experience supporting products and/or software in a call center environment.
  • Strong verbal and written communication skills for answering phones and interacting with customers.

 

What’s in it for me?

 

  • $11.00 - $14.00 per hour depending on experience.
  • This company wants to hire the best people. These positions are evaluation hire opportunities. Assuming you like our client and they like you, you could be hired permanently in 4-5 months!
  • The opportunity to join fun, reliable, respected, and successful growing company.
  • Express understands the importance of benefits for our associates. While working with Express you will have access to benefits that include medical, dental, vision, life 401k, holiday pay and earned vacation time

 

For more information and to apply, please visit www.expressindynorth.com or send your resume to jobs.fishersin@expresspros.com. You also can call Express Employment Professionals at (317) 596-9370. We look forward to hearing from you!

 

Job keywords: customer service representative, administrative, CSR, professional, software, hardware, technical, evaluation hire, temp to hire, temporary to hire, contract to hire, bilingual, Spanish, English

Express Office: Fishers (Indianapolis North)
7259 Fishers Landing Drive
Fishers, IN 46038

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