Technical Support Person

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Located in De Pere, WI

Position:  Technical Support Person - De Pere, WI   
Type:  Full-time, Entry-Level position
Shift: 1st shift; approximate hours are 8am-5pm
Pay: TBD, based on skill and experience
Location:  De Pere, WI
Summary of duties:  This person provides technical support to users/customers of a fleet tracking GPS system by researching and answering questions, prioritizing and documenting details of open cases/problems. 
Requirements:  One-two years of customer service is preferred. Ability to diagnose and resolve technical hardware and software issues. Thorough understanding and ability to use Microsoft Office Suite. Ability to speak and write clearly and accurately. Proficiency in typing and grammar. Effective listening skills. Willingness to cooperate with others and work at a team. Strong attention to detail and quality control required. Solid analytical and problem-solving skills. Ability to handle stressful situations in a calm, composed manner.
To Apply:  Call Express Employment Professionals of Green Bay at 920-940-6000, and ask for Kim.

Express Office: Green Bay
2740 South Oneida Street
Suite C
Green Bay, WI 54304

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