Commercial Lines Office Manager

Top Job

Located in Green Bay, WI

Position:  Commercial Lines Office manager   

Type:  Full-time, Professional with Commercial Insurance lines Experience

Location:  Green Bay

Summary: Maintain and build existing business, and provide proactive service and account management to clients.

Qualifications: Like seeing a Bachelor''s degree but not required with Positive attitude and be a self-starter who can make decisions effectively 

Related experience includes previous outside sales experience preferably in the insurance industry license

Effective oral and written communication skills

Advanced technology skills including all Microsoft Office products, LinkedIn, Facebook and other relationship/lead building mediums

Team Player who collaborates between departments and works with service/support staff


Provide assistance to Producers in handling and processing new commercial lines business.

Train others on best practices and industry knowledge.

Review renewal requests, endorsements and audits for accuracy.

Prepare Auto ID Cards, Evidence of Property, Summary of Insurance, Certificates of Insurance and Binders.

Obtain Renewal information requested by the company underwriter.

Prepare Pre-Renewal Packets and maintain underwriting and marketing information by carrier.

Review company issued New and Renewal policies for accuracy in rating, typing, endorsements forms and coverages.

Review all Accord applications for accuracy.

Work with accounting to invoice all premium bearing Agency bill transactions

Handle telephone requests and written miscellaneous correspondence (ex: Bank requests).

Process cancellations requests.

Keep up to date on insurance forms and coverage changes through bulletins and circulars.

Process claims and follows up as needed on larger claims.

Service commercial line accounts in a manner to eliminate gaps in coverage.

Provide prompt, accurate, courteous service to customers, producers and company personnel.

Grow and develop talents and insurance knowledge for yourself and those around you.

Requirements:  Needs to be great at customer service an great with people

To Apply:  Call Express Employment Professionals of Green Bay at 920-940-6001, Ask for Chris. 

Express Office: Green Bay
2740 South Oneida Street
Suite C
Green Bay, WI 54304