Sales/Marketing Representative

Top Job

Located in Redding,CA

Interviews held this Wednesday! Customer Service Representative - Full-time job

Express in Redding has an immediate opening for a Customer Service Representative for a growing insurance agency. The ideal candidate will have an insurance background (not required) with a willingness to become Property and Casualty and Life and Health licensed by the State of California. Office hours are M-F 9am-5pm (shift can be 8:30am-4:30pm or 9:30am-5:30pm to achieve 40 hour week).

Experience and Knowledge:
•Proficient in a variety of computer applications, Windows and Outlook a must
•2 years’ experience in customer service required
•2 years’ experience in sales and marketing desirable
•Demonstrated leadership skills preferred
•Associate’s or Bachelor’s Degree desirable but not required
•Knowledge in the following areas desirable: Life, Health, Auto, & Fire insurance and general banking products and services
•MUST pass a drug test and criminal background check
•Attend various marketing events throughout the year potentially on weekends (work days will be adjusted at that time)

Skills and Abilities:
•Strong listening, oral, and written communication skills is required
•Must be able to learn and apply product, industry, and market knowledge to make professional recommendations to prospects and policyholders
•Must be goal oriented
•Must be able to create professional business relationships
•Must be self-confident, have strong perseverance, have a strong work ethic, and be able to remain positive in spite of obstacles
•Must be able to take the initiative to act effectively without direction
•Must have a willingness to adapt to change, learn, and be coachable
•Must be trustworthy, dependable, and extremely ethical
•Must be a multi-tasker
•Absolutely MUST be a team player

Duties and Responsibilities:
•Implement agency sales and marketing plans
•Set weekly, monthly, and quarterly goals for the agency
•Develop qualified leads and maintain a thorough follow-up process with all prospects
•Conduct needs based conversations with customers and uncover any potential gaps in protection
•Identify new sales opportunities by pivoting to a variety of other products and services offered
•Accurately prepare/complete forms, applications, policies, and endorsements according to company compliance and insurance regulations
•Provide prompt, friendly, and professional service at all times
•As directed by the agent, make outbound calls to generate appointments and sales activity
•Track all work activity and sales production results weekly
•Perform other related sales, marketing, and customer service duties as assigned

Please send resume with cover letter and references to Heather Sharp or Will Keeler at for consideration.

**Express Employment Professionals is an equal opportunity employer.**

Express Office: Redding
2697 Victor Avenue
Suite B
Redding, CA 96002