Located in Columbus,OH
To most companies, the Express Sales Representative — the person who calls on them — is Express, and their opinion of the company is formed almost entirely on the basis of the impression that person makes. With this in mind, the Sales Representative is responsible for implementing the local office’s sales plan by conducting outside sales calls on existing and prospective clients within the franchisee’s designated territory. The sales representative should have a thorough understanding of the services Express offers and how to present those services to prospects and clients. The successful Express Sales Representative will gather information about, and become familiar with, a number of subjects. Among these are the following: • Current trends in the staffing industry. • Nature of client businesses and personnel needs. • What the competition is doing. • What sets Express Employment Professionals apart from its competitors. • Current and predicted business conditions in the territory. • Basic employment laws and their application to clients. The Sales Representative’s attitude is extremely important toward personal grooming and appearance, punctuality, and communication with the Staffing Consultant, as well as their receptiveness to new ideas. Sales Representatives must be flexible and innovative to stay one step ahead of the competition in a dynamic and ever changing industry. A variety of skills are necessary in order to become and remain a successful Express Sales Representative. Among these skills are: • Skills in selling and a demonstrated willingness to further develop those skills. • Ability to manage time. • Ability to identify and reach decision-makers. • Excellent communication skills. Administrative skills (record keeping, report preparation, etc.). Essential Functions 1. Establish New Business Accounts • Develops and maintains reliable sources of information that provide timely and accurate data about new business opportunities. • Analyzes the local market for potential application of contingent staffing options and recruiting services. • Conducts prescribed number of personal sales calls on all prospective clients within the established marketing territory, obtaining information about prospect’s business, decision makers, and new business opportunities. • Conducts follow-up calls as necessary. • Prepares and presents sales proposals to prospective client decision maker(s). • Delivers service agreements and job orders to the appropriate internal staff member or Franchisee. • Obtains and transmits client credit history to Express Services, Inc. for approval. 1. Expand and Maintain Existing Client Accounts • Develops and maintains client goodwill by making regular sales/service calls. • Educates clients concerning expanding Express services and staffing strategies applicable to client-specific needs. • Advises clients about recent developments in employment law, local business events, and employment trends. • Creates and maintains client confidence by sharing relevant information about Express capabilities, professionalism, and expertise in human resource management. • Engages relevant Express specialists in solving client issues and concerns. • Obtains, when possible, referrals to potential client decision-makers. 1. Expand the Express Presence in the Community • Joins and actively participates in approved civic and professional organizations to develop personal skills and contacts for future business relationships. • Represents Express at local job fairs, community services projects, and career days. • Speaks to various school classes, groups, and other potential recruiting sources. • Establishes and maintains records of all sales calls. 1. Other Sales Support Activity • Communicates daily with internal staff concerning client-pertinent information, such as contacts, associate usage, required skills, office and plant equipment, and any necessary follow-up activity. • Provides Franchisee or manager with observations, opinions, and client suggestions about service improvements and greater business opportunities. • Analyzes individual accounts to determine potential business and prepares monthly, quarterly, and annual forecasts. • Observes, evaluates, and reports activities of competitors, and provides recommendations to revise marketing strategy. • Advises appropriate internal staff member about client problems and develops account-specific marketing plans.
Express Office: Columbus (Southeast)
6105 McNaughten Center
Columbus, OH 43232