We are seeking a dedicated and personable Inbound Call Center Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing timely and effective support to resolve inquiries, concerns, and requests. If you thrive in a fast-paced environment and enjoy helping others, we’d love to hear from you.
Job Duties
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Answer incoming calls promptly and professionally
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Provide accurate information regarding products, services, and policies
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Resolve customer issues efficiently while maintaining a positive attitude
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Document all customer interactions in the system accurately
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Escalate complex issues to appropriate departments when necessary
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Meet or exceed daily performance metrics including call handling time and customer satisfaction scores
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Stay informed about company updates, products, and services
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Adhere to company policies, procedures, and quality standards
Apply Online or In Person:
At Express Employment Professionals, we’re here to help you find the job that’s the right fit – and we never charge a fee for our services.
Start your next opportunity today – apply now!
www.ExpressPros.com/TigardOR
Visit us at:
10115 SW Nimbus Ave. #500
Tigard, OR 97223
503-624-2001