Technical Support Specialist

Located in Beaverton, OR

We are seeking a customer-focused Technical Support Specialist to join a dynamic and collaborative team. In this role, you will assist customers with troubleshooting technical issues, providing clear solutions, and ensuring a positive support experience. This is a great opportunity for someone who enjoys problem-solving, technology, and helping others succeed.

Duties & Responsibilities:

• Respond to customer inquiries via phone, email, or support ticket systems
• Diagnose and troubleshoot hardware, software, and system issues
• Provide clear, step-by-step technical guidance to users
• Document support requests, solutions, and resolutions accurately
• Escalate complex technical problems to appropriate teams when needed
• Maintain knowledge of company products, systems, and updates
• Deliver professional, friendly customer service at all times

Benefits Eligible for Enrollment:

• 401k
• Medical, Optical, & Dental insurance
• Life Insurance
• Short-term disability coverage

How to Apply:
Express Employment Professionals can help you find the type of job that is a perfect fit for your needs and abilities, and you’ll never pay a fee for our services and support.

Take the first step toward your success. Apply online at www.Expresspros.com/TigardOR

Express Employment
10115 SW Nimbus Ave. #500, Tigard, OR 97223
Phone: 503-624-2001
Email: jobs.tigardor@expresspros.com