Customer Service Representative

Located in Beaverton, OR

We’re hiring a Customer Service Representative to support a Beaverton-based manufacturing company. In this role, you’ll assist customers with orders, product questions, and account support while helping keep everything organized in the company’s CRM system.

Duties & Responsibilities

• Respond to customer inquiries via phone, email, fax, and website orders
• Help customers identify the correct replacement parts and provide pricing and availability
• Enter and manage orders accurately in the CRM system
• Set up new customer accounts and maintain account information
• Track orders, process returns (RMAs), and resolve customer issues
• Guide customers on how to navigate and place orders through the company website
• Conduct occasional follow-up calls with existing customers who haven’t ordered recently

Benefits Eligible for Enrollment

• 401k
• Medical, Optical, & Dental insurance
• Life Insurance
• Short-term disability coverage

How to Apply

Express Employment Professionals can help you find the type of job that is a perfect fit for your needs and abilities, and you’ll never pay a fee for our services and support.Take the first step toward your success. Apply online at www.Expresspros.com/TigardOR

Express Employment
10115 SW Nimbus Ave. #500, Tigard, OR 97223
Phone: 503-624-2001
Email: jobs.tigardor@expresspros.com