Admin Assistant

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Located in Vancouver, WA

Salary: $21.00

Administrative Assistant Opportunity!

 

Position Overview

We are seeking a detail-oriented and customer-focused Administrative Assistant to serve as the face and voice of our company. This role is essential to our daily operations, requiring someone who can deliver exceptional customer service while efficiently managing office operations and supporting our installation teams.

 

Key Responsibilities

Customer Service & Communication

  • Meet and greet customers with professional friendliness, creating a welcoming first impression
  • Answer phones promptly on the second ring and distribute messages swiftly to appropriate team members
  • Provide excellent customer service and support throughout all interactions

 

Office Operations & Maintenance

  • Maintain and order office supplies, ensuring adequate inventory levels
  • Stock and maintain restroom supplies and refrigerators to keep facilities well-equipped
  • Oversee office equipment and software maintenance, coordinating repairs and updates as needed

 

Documentation & Administrative Support

  • Update and maintain procedures manual for this position, documenting best practices
  • Support general administrative tasks as needed

 

Required Qualifications

  • High school diploma or equivalent required
  • Previous administrative or customer service experience preferred
  • Excellent verbal and written communication skills
  • Strong organizational and multitasking abilities
  • Professional demeanor with emphasis on friendly customer interactions
  • Proficiency in basic office software (Microsoft Office, email systems)
  • Attention to detail and ability to work independently
  • Reliable and punctual with strong work ethic

 

Preferred Qualifications

  • Experience in service-based or installation industry
  • Knowledge of audio-visual equipment (helpful but not required)
  • Experience managing vendor relationships
  • Basic understanding of office equipment maintenance
  • Background in construction billing and project documentation
  • Experience with accounting software and financial processes

 

What We Offer

While working for Express, our associates can also become eligible for a variety of benefits:

  • Referral bonuses 
  • Medical plan
  • Dental plan
  • Vision/eyewear plan
  • Prescription drug reimbursement
  • Short-term disability
  • Direct deposit
  • Sick Pay
  • 401(k) retirement savings plan
  • Life insurance

 

 

Express Office: Vancouver
2612 Northeast 114th Avenue
Suite 2
Vancouver, WA 98684
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