Spa Manager
Location: Sisters, OR
Schedule: Full-Time
Pay: $60,000 - $65,000 annually DOE
Job Description
Are you passionate about wellness, hospitality, and creating exceptional guest experiences? We’re looking for a confident, personable leader to oversee spa operations and support a talented team.
The Spa Manager will lead staff, oversee daily operations and facility needs, support marketing efforts, and ensure every guest receives outstanding service. The ideal candidate enjoys leading a team, working directly with clients, and remaining actively involved in daily spa functions. This role is also responsible for ensuring compliance with all applicable health, safety, licensing, and regulatory requirements.
If you’re an organized leader who loves wellness and hospitality, we’d love to meet you!
Our Environment
Located in the beautiful surroundings of Sisters, Oregon, this luxury spa offers a peaceful, welcoming environment where wellness and hospitality come together. Our team takes pride in creating a relaxing experience for every guest while supporting one another and having fun along the way.
Benefits
- Paid Time Off
- Complimentary monthly spa service*
- Discounted athletic club membership
- Free virtual healthcare, including mental health and nutrition resources
- Discounts on massage services, facials, and retail products
- Local discounts at participating businesses and recreation partners
- Opportunities for growth and professional development
- Supportive team culture focused on wellness and work-life balance
What You Bring
- Three years of professional spa experience preferred
- Strong leadership, communication, customer service, and organizational skills
- Ability to manage multiple priorities and remain composed in a fast-paced environment
- Must be at least 21 years of age
- Background or coursework in massage therapy, cosmetology, health and wellness, or a related field preferred
- Knowledge of federal, state, and local regulations, licensing requirements, and spa compliance standards
- Experience with or ability to learn spa management software
- Strong administrative, scheduling, and operational management skills
- Equivalent combinations of education and experience will be considered
Responsibilities
- Follow all scheduling, timekeeping, and time-off procedures
- Manage budgets, inventory, and supply ordering
- Review daily transactions, cash deposits, and operational reports
- Assist with front desk operations as needed, including guest support and laundry duties
- Oversee facility maintenance and operational needs
- Perform payroll-related administrative tasks
- Schedule, train, mentor, and supervise staff across all spa departments
- Partner closely with Human Resources regarding hiring, disciplinary matters, policy enforcement, and employee relations
- Maintain exceptional customer service standards and professionally resolve guest concerns
- Foster a positive, professional, and collaborative workplace culture
- Develop and implement promotional campaigns and revenue-generating initiatives
- Create and maintain marketing content across social media platforms
- Update service menus, pricing, and promotional offerings
- Develop and maintain policies, procedures, and training programs for massage and esthetics teams
- Coordinate continuing education and training opportunities for staff
- Stay current on industry trends, regulations, and best practices
- Ensure all therapists, staff, and operations remain compliant with applicable laws and licensing requirements
- Enforce workplace safety standards and internal policies
- Attend leadership meetings, staff meetings, and required training sessions
- Conduct research and seek additional education opportunities as needed
- Perform other duties as assigned
Physical Requirements
- Standing and/or walking for extended periods throughout the day
- Frequent walking, bending, twisting, reaching, and kneeling
- Ability to lift, push, pull, and carry up to 50 pounds
Apply Today!
This is an excellent opportunity for a hospitality and wellness professional who enjoys leading teams, creating memorable guest experiences, and growing a thriving spa operation. You'll be part of a supportive environment that values teamwork, professional development, and exceptional service.
To apply or learn more about this opportunity, please contact:
Jennifer Underhill
Employment Specialist
Express Employment Professionals
Jennifer.Underhill@ExpressPros.com
541-389-1505
We look forward to hearing from you!
