Application Engineer

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Located in Mundelein, IL

Salary: $35-41/hr

Application Engineer

 

We are seeking two Application Engineers to join our client and support customers using CNC tool grinding systems. This position combines hands-on technical expertise, customer training, machine installation, application support, and light field service work. The ideal candidate has a passion for machining, cutting tool technology, troubleshooting, and helping customers maximize the performance of their equipment.

 

  • Location: central Lake County
  • Direct Hire opportunity
  • Schedule: Monday - Friday, 8:00am-5:00pm. Potential for travel outside work hours.
  • Collaborative and friendly environment
  • Pay: $35.00 - $41.00 per hour
  • 2 OPENINGS
  • Benefits:4% 401K match, Vacation days (80 hours of PTO, each year you obtain another week of PTO), Health, Dental, Vision Insurance, Long-term and Short-term Life Insurance, All Major Holidays off.

 

Key Responsibilities

  • Conduct application engineering activities and customer training for CNC tool grinding systems.
  • Install CNC tool grinding machines at customer facilities and provide post-installation support.
  • Train customers on machine operation, CNC controls, grinding software, grinding wheels, and cutting tool technology.
  • Perform test grinding and machine demonstrations in the showroom to validate customer processes and productivity goals.
  • Grind tools to customer specifications and blueprint requirements.
  • Provide technical support and troubleshooting assistance in person and over the phone.
  • Diagnose and resolve issues related to CNC controls, electrical systems, grinding applications, software, and mechanical components.
  • Perform light field service work on machine controls, electrical systems, and mechanical assemblies.
  • Build strong customer relationships through responsive service and technical expertise.
  • Maintain professionalism, integrity, and ethical conduct in all interactions with customers, coworkers, and business partners.

Qualifications

  • Experience with CNC machining, CNC grinding, tool grinding, or related manufacturing environments.
  • Strong mechanical and electrical troubleshooting skills.
  • Familiarity with CNC controls and manufacturing software.
  • Ability to read blueprints and technical drawings.
  • Excellent communication and customer training skills.
  • Willingness to travel locally to customer sites for installations and support.
  • Self-motivated, detail-oriented, and passionate about delivering exceptional customer service.

Preferred Qualifications

  • Experience with cutting tool manufacturing or regrinding.
  • Previous application engineering, field service, or technical support experience.
  • Knowledge of grinding wheel technology and CNC grinding software.

What We're Looking For

The ideal candidate has a genuine passion for manufacturing and problem-solving, enjoys working directly with customers, and takes pride in helping customers improve productivity and achieve successful machining results. This is an excellent opportunity for a technically skilled professional who enjoys a mix of engineering, training, customer support, and hands-on field work.

Express Office: Libertyville
836 South Milwaukee Avenue
Libertyville, IL 60048
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