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Located in Moses Lake, WA
Salary: $20 - $25/hr DOE
This Customer Service position within a medical facility focuses on high customer care for both patients and visitors. Do you love people and have a friendly outgoing personality? Is customer service and interacting with the public something you are passionate about? This position will also involve Patient Transport and visitor escort and will be responsible for safely and courteously escorting patients and/or visitors within the hospital and clinics. This role supports timely patient flow, enhances patient satisfaction, and ensures that all customers are treated safely and comfortably. Seeking someone that is kind, compassionate and patient. The best candidate would have an outgoing and customer service driven personality. Someone that has previously worked as a CNA or similar position in a public customer service environment would be an ideal candidate....previous healthcare experience desired but not required.
ESSENTIAL FUNCTIONS
Respond promptly to transport requests.
Safely escort or transport patients and/or visitors sometimes via wheelchair, ect.
Assist patients/visitors who are arriving and being discharged from outpatient services or visiting with personal belongings, ensuring all items accompany them. May assist patients and guests in and out of personal and commercial vehicles.
Provide courteous, compassionate, and professional interaction with patients and their families.
Ensure patient safety during transport, including proper use of brakes, seat belts, and lifting techniques.
Communicate effectively with other professionals regarding patient readiness, transport status, and any concerns.
Follow infection control procedures, hand hygiene, and equipment sanitization protocols after each transport.
Maintain patient confidentiality in accordance with HIPAA and hospital policies.
Report equipment issues, safety hazards, or incidents promptly to supervisors.
Provide way-finding assistance to family members as needed.
Assist Security Officers - this position with be working alongside and reporting to security personnel
ATTRIBUTES NEEDED:
REQUIREMENTS:
Email: Send your resume to jobs.moseslakewa@expresspros.com
🌐 Online: Apply directly at www.expresspros.com/moseslakewa
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