Customer Order Manager

We are seeking a detail-oriented Customer Order Manager to oversee customer orders from initial entry through completion. This position works with customers and internal departments to ensure orders are accurate, processed efficiently, and communicated throughout the order process.

Job Duties

• Manage customer orders, purchase orders, and order revisions
• Review order information for accuracy and completeness
• Enter and process orders using ERP and internal software systems
• Monitor order status and provide timely updates to customers
• Identify and assist with resolving order issues or delays
• Coordinate with internal departments to support timely order fulfillment
• Maintain accurate customer and order records
• Provide professional customer service and respond to order-related questions
• Perform additional administrative and order management duties as assigned

Qualifications

• Previous customer service, order processing, or administrative experience preferred
• Strong attention to detail and accuracy
• Excellent organizational and time-management skills
• Strong written and verbal communication skills
• Proficiency with Microsoft Office
• Ability to learn new computer systems and software
• ERP system experience preferred
• Technical or mechanical aptitude preferred
• Ability to manage multiple priorities and meet deadlines

Schedule

• Full-time position

If you are organized, customer-focused, and have strong attention to detail, we encourage you to apply.