DIRECTOR OF FIRM OPERATIONS – BATON ROUGE, LA
DIRECT HIRE
$75,000-$100,000/year depending on experience
Monday through Friday | Full-Time
Express Employment Professionals, a full-service staffing and recruiting firm, is currently hiring for a Director of Firm Operations for a respected law firm in the Baton Rouge area. This key leadership position is responsible for overseeing the firm's administrative, financial, and operational functions while working closely with the Attorney/Owner to drive growth, efficiency, and exceptional client service. This is a leadership seat, not a support role. The Director of Firm Operations will serve as the primary leader of the firm's non-legal operations, partnering directly with the Owner on strategic decisions that shape how the firm operates today and where it goes next. As the firm continues to grow, this role is designed to evolve and grow with it.
CORE RESPONSIBILITIES:
Operations Management
- Oversee the day-to-day administrative operations of the firm
- Develop and improve office policies, procedures, and workflows
- Ensure compliance with firm policies and applicable regulations
- Manage office facilities, equipment, and supplies
Financial Management
- Oversee budgeting and financial reporting
- Monitor accounts payable and accounts receivable
- Coordinate payroll and employee benefits administration
- Track key financial metrics and prepare monthly management reports
Human Resources
- Recruit, hire, onboard, and train administrative staff
- Manage employee performance evaluations and professional development
- Maintain personnel records and HR policies
- Foster a positive and collaborative workplace culture
Technology & Systems
- Coordinate with IT vendors to maintain technology systems and cybersecurity
- Identify opportunities to improve operational efficiency through technology
Vendor & Facilities Management
- Negotiate contracts with vendors and service providers
- Manage relationships with accountants, IT consultants, insurance providers, and office suppliers
- Ensure the office environment remains safe, functional, and professional
Strategic Planning
- Assist with business planning and growth initiatives
- Develop operational goals and monitor progress
- Analyze firm performance using key performance indicators (KPIs)
- Recommend improvements to increase profitability and efficiency
SKILLS AND EXPERIENCE REQUIRED:
- Bachelor's degree in Business Administration, Management, Accounting, or related field required
- Five (5) or more years of management experience, preferably in a legal or professional services environment
- Experience with budgeting, financial management, and human resources
- Strong leadership and organizational skills
- Excellent written and verbal communication abilities
- Proficiency with Microsoft Office and practice management software
- Ability to maintain confidentiality and exercise sound judgment
- Strong problem-solving and decision-making skills
- Professional demeanor with a high level of integrity
KEY COMPETENCIES:
- Leadership
- Financial Acumen
- Strategic Thinking
- Organizational Excellence
- Decision-Making
- Relationship Management
- Adaptability
- Professionalism and Integrity
PERFORMANCE EXPECTATIONS:
- Efficient day-to-day firm operations
- Healthy financial performance and cash flow
- Timely billing and collections
- High employee engagement and retention
- Positive client satisfaction
- Compliance with firm policies and legal requirements
- Continuous improvement of business processes
BENEFITS:
- Competitive salary
- Health, dental, and vision insurance
- 401(K) with employer matching and profit sharing
- Generous PTO and paid holidays
FIRM MISSION:
Lead our people, processes, and business operations so our attorneys can focus on winning cases and serving clients.
WAYS TO APPLY:
Via our website: expresspros.com/dtbatonrougela. You must submit your application to the Downtown Baton Rouge office.
Via our job app: #ExpressJobs
By telephone: (225) 448-0130
Express Employment Professionals has a variety of job opportunities available. We place individuals in fields such as: light industrial, skilled trades, office services, and professional fields. Whether you are looking for part-time, full-time, contract, evaluation hire, or direct hire positions, our team is available to assist you. We place in the following areas: East Baton Rouge Parish, West Baton Rouge Parish, and Livingston Parish. Please give us a call at (225) 448-0130 to learn how our team may be able to assist you with your employment needs.
A full description of all open employment opportunities can be found on our website: Express Employment Professionals.
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